How To Submit Proof Of Payment At TUT?
How To Submit Proof Of Payment At TUT? Tshwane University of Technology (TUT) requires students to submit proof of payment when making tuition or other related payments. Ensuring that the university receives and verifies your proof of payment is essential to avoid delays in registration and enrollment. This article provides a step-by-step guide on how to submit proof of payment at TUT, highlighting various submission methods, important notes, and additional payment-related information.
Importance of Proof of Payment
Before diving into the process, it is crucial to understand why submitting proof of payment is necessary. Proof of payment serves as evidence that you have successfully completed the required financial transaction. It ensures that your payments are recorded correctly and helps in resolving any potential disputes or issues with outstanding balances.
Methods to Submit Proof of Payment at TUT
TUT offers multiple methods for submitting proof of payment. Students can choose between email submission or uploading documents through the Infinity system. Below is a detailed breakdown of each method.
1. Submitting Proof of Payment via Email
Students can email their proof of payment to the designated TUT email address. Follow these steps to ensure a smooth process:
- Scan or take a clear picture of your deposit slip or electronic funds transfer (EFT) receipt.
- Include your full name and student number on the proof of payment document.
- Send the email to [email protected] with a subject line such as “Proof of Payment Submission – [Your Student Number]”.
- Keep a copy of the email for your records.
2. Uploading Proof of Payment Through the Infinity System
For students using the Infinity system, submitting proof of payment is straightforward. Follow these steps:
- Log in to the Infinity system with your credentials.
- Enter your reference number and PIN to access your account.
- Click on First Time Entering to proceed.
- Select Certificate Seen from the available options.
- Upload the proof of payment document and submit it for verification.
- Ensure that the uploaded document is clear and in a recognized format (PDF or image file).
Alternative Payment Methods Available at TUT
TUT provides various payment options for students’ convenience. Understanding these options ensures smooth financial transactions. Below is a summary of the available payment methods:
| Payment Method | Description |
|---|---|
| Bank Deposit | Payments can be made at any bank using the university’s banking details. Keep the deposit slip as proof. |
| Electronic Funds Transfer (EFT) | Transfer funds from your bank to TUT account. Use your student number as a reference. |
| E-Payment via iEnabler | Students can make online payments using the E-Payment button on iEnabler. |
Important Notes on Submitting Proof of Payment
- If you have any outstanding debt at TUT, any new payments made will first be used to settle historical debt before being allocated to your current study fees.
- Ensure that all documents submitted are legible and contain the correct reference numbers.
- Keep copies of all deposit slips, EFT confirmations, or online payment receipts for future reference.
Troubleshooting Payment Submission Issues
Students may sometimes encounter difficulties when submitting proof of payment. Here are some common issues and solutions:
1. Email Submission Not Acknowledged
Solution: Check your email’s sent folder to confirm the message was sent. If you do not receive a response within 48 hours, send a follow-up email or contact TUT’s finance department.
2. Infinity System Not Accepting Uploads
Solution: Ensure that the file format is PDF, JPEG, or PNG and does not exceed the system’s size limit. Try using a different browser or clearing cache and cookies before retrying.
3. Payment Not Reflecting on Student Account
Solution: Payments may take a few business days to reflect. If there is a delay beyond the expected time, email proof of payment and request confirmation from TUT.
Conclusion
Submitting proof of payment at Tshwane University of Technology is a crucial step to ensure that your tuition fees and other payments are processed correctly. Whether submitting via email or through the Infinity system, students must follow the correct procedure, use appropriate file formats, and retain copies of all documents. By following this guide, you can avoid unnecessary delays and ensure a seamless registration experience at TUT.
